A one-to-one personal service with our in-house design team, who are on hand to help find the best rug for your space.
- Home Approval Service
- Style or sizing advice
- Custom and bespoke rugs
- How to care for your rug
Shipping to the US, Caribbean and South American addresses are made by UPS and will require a signature upon of delivery. We endeavour to make them within 3-5 working days (Monday to Friday) for items in stock. Shipping charges are calculated by volumetric weight and are shown at the time of order. Please note that delivery during the Holidays will be processed within 7-10 days.
We want you to be delighted with your purchase, so if you are not completely happy, you may return it to us within 21 days of receipt for a full refund or exchange - provided that the item is returned complete and in original condition. Please note shipping charges are non-refundable. We cover return shipping cost for full priced items. Return shipping charges on Archived rugs are client's responsibility.
We accept Mastercard, Visa, American Express, Visa Debit and Maestro. All payments are made securely online and your credit card details will not be saved.
Helen Amy Murray is recognised for her hand-crafted creations that take inspiration from nature and form to create surface relief within textiles. Helen had previously applied the techniques to leather and suede but The Rug Company collaboration successfully translated Helen’s abstract designs into innovative, hand carved, hand knotted rugs. The results are truly ground-breaking and Helen’s Peony rug was awarded the Homes & Gardens award 2008 and the BIDA Award at Decorex Fair in the same year.