A one-to-one personal service with our in-house design team, who are on hand to help find the best rug for your space.
- Home Approval Service
- Style or sizing advice
- Custom and bespoke rugs
- How to care for your rug
Shipping to the US, Caribbean and South American addresses are made by UPS and will require a signature upon of delivery. We endeavour to make them within 3-5 working days (Monday to Friday) for items in stock. Shipping charges are calculated by volumetric weight and are shown at the time of order. Please note that delivery during the Holidays will be processed within 7-10 days.
We want you to be delighted with your purchase, so if you are not completely happy, you may return it to us within 21 days of receipt for a full refund or exchange - provided that the item is returned complete and in original condition. Please note shipping charges are non-refundable. We cover return shipping cost for full priced items. Return shipping charges on Archived rugs are client's responsibility.
We accept Mastercard, Visa, American Express, Visa Debit and Maestro. All payments are made securely online and your credit card details will not be saved.
Our rugs are designed to perfectly complement the Farrow & Ball palette, with a diverse range of shades to perfectly match your interiors. Portobello Pink is a soft dusky pink, ideally paired with Farrow & Ball’s new paint colour additions; Sulking Room Pink, Bancha, Jitney and School House White.
School House White
Sulking Room Pink
British craftsmen in paint and paper, Farrow & Ball, has collaborated with The Rug Company on its Complementary Colour Collection. Founded in 1946 by John Farrow and Richard Ball, it’s renowned for its fine range of eco-friendly paints and responsibly-sourced papers inspired by historic colour palettes. The collaboration draws on Farrow & Ball’s unrivalled colour expertise to create skillfully-crafted handloom rugs in 12 beautiful colourways - each one really singing with the Farrow & Ball palette.