Final artwork illustrating your preferred scale of design will be agreed once the order is placed.
Prices inclusive of a 15% custom surcharge for 1x change and 20% for 2x changes (for additional artwork and production resources).
For custom materials please Contact Us for further details.
Due to the handcrafted nature of this product, the final color and dimensions may differ slightly from those specified.
Please note returns are not possible on any Custom items as these are specially commissioned items tailor made to your specifications.
Shipping to the US, Caribbean and South American addresses are made by UPS and will require a signature upon of delivery.
Made-to-order and custom pieces have a standard delivery time of 16-22 weeks (handknotted) and 10-14 weeks (handloomed). The estimated lead time can vary based on the complexity of the design and the rug size. For more information regarding the craftsmanship journey of your made-to-order rug, please click here.
Rugs and wall-hangings delivery in the US is a flat rate of $99 per order (no matter how many items in one order), with FREE delivery for cushions and catalogues.
International deliveries are charged by weight, and are calculated at the checkout.
For delivery to any of the following countries, please contact your local showroom directly to make an enquiry or place an order:
Canada,
Mexico,
Russia,
Spain,
and
United Arab Emirates,
.
We accept Mastercard, Visa, American Express, Visa Debit, Maestro, Paypal, Apple Pay, Google Pay and Bank Transfer. All payments are made securely online and your credit card details will not be saved.